India Broadband Forum Feed


Mtnl broadband disconnecting every 5-10 mins

Posted: 08 Sep 2013 12:14 PM PDT

I am in deep shit.I cant play cs and dota 2.It's killing me !

I have 2mbps plan till 30gb and then 512kbps I think.

I am happy with my surfing speed but when I play cs or dota 2 I get disconnected every 10 mins.

What is the problem here ?

My snr and line attenuation is pretty screwed up !

Help me out !

 

details_net.png

 

speedtest.png

new plans from hathway

Posted: 08 Sep 2013 10:19 AM PDT

4 new plans

 

1, speedway 512 - 512 Kbps during day and 2.5 Mbps during night (12-9am) for Rs 500+ST

2. speedway 1 - 1 Mbps during day and 3 Mbps during night for Rs.750+ST

3. speedway 2 - 2 Mbps,15gb FUP post, 512kbps for Rs.750+ST

4. speedway 5 - 5 Mbps, 25gb FUP, post 1 Mbps for Rs.900+ST

 

it says charges applicable on minimum 3 months. may be it means they will take 3 months advance money

 

 

Airtel Broadband SmartBytes

Posted: 08 Sep 2013 09:51 AM PDT

Bharti Airtel to charge less for additional broadband usage - The Economic Times



"Customers who often exceed usage of their allocated quota have to pay per megabyte, which starts from 20 paisa per MB. We will now offer them the option to buy additional data for a fixed price as per their need," Bharti Airtel President, Consumer Business, K Srinivas said.

Funny Videos, Images and Jokes

Posted: 08 Sep 2013 09:39 AM PDT

MS staff

There was a pilot flying a small single engine charter plane, with a couple of very important executives on board. He was coming into Seattle airport through thick fog with less than 10m visibility when his instruments went out. So he began circling around looking for landmark. After an hour or so, he starts running pretty low on fuel and the passengers are getting very nervous. Finally, a small opening in the fog appears and he sees a tall building with one guy working alone on the fifth floor. The pilot banks the plane around, rolls down the window and shouts to the guy "Hey! Where am I?" To this, the solitary office worker replies "You're in a plane." The pilot rolls up the window, executes a 275 degree turn and proceeds to execute a perfect blind landing on the runway of the airport 5 miles away. Just as the plane stops, so does the engine as the fuel has run out.

The passengers are amazed and one asks how he did it. "Simple" replies the pilot, "I asked the guy in that building a simple question. The answer he gave me was 100 percent correct but absolutely useless, therefore that must be Microsoft's support office and from there the airport is just a while away."

__________________________________________________________

Is Windows a virus?

No, Windows is not a virus. Here's what viruses do:
They replicate quickly Okay, Windows does that

Viruses use up valuable system resources, slowing down the system as they do so okay, Windows does that

Viruses will, from time to time, trash your hard disk Okay, Windows does that, too

Viruses are usually carried, unknown to the user, along with valuable programs and systems Sigh... Windows does that, too

Viruses will occasionally make the user suspect their system is too slow (see 2) and the user will buy new hardware Yup, that's with Windows, too

Until now it seems Windows is a virus but there are fundamental differences: Viruses are well supported by their authors, are running on most systems, their program code is fast, compact and efficient and they tend to become more sophisticated as they mature

So, Windows is *not* a virus

__________________________________________________________

Note about Winblows '95

Windows '95 supports Plug 'n' Pray peripherals!!! :D :D

__________________________________________________________

What's the difference between Bill Gates and Robert Tappen Morris, Jr.
(the Internet Worm Hacker)?

Robert Tappen Morris, Jr., got six months in jail for crashing 10% of the
computers that Bill Gates made $100 million crashing last weekend.

__________________________________________________________

Bill and his young wife wakes up after their first marriage night. The woman says: "Finally, I found out, why you called your company "MicroSoft" :P :P

__________________________________________________________

FACTS

1- In a world without wall and fences, who needs windows and gates?
2- Disasters of our century: Hiroshima '45, Cernobyl '87, Windows '95.

__________________________________________________________

And for many more...chk out

http://www.zejn.si/~natan/gates.html

Desktop PC - Moderate use

Posted: 08 Sep 2013 08:09 AM PDT

Monitor not required. Also No UPS. No Audio stuff. Pretty much for everything else will require suggestions. 

 

Usage : Moderate, plus the intention is to be a bit future proof (atleast 3 years, if not more). Basic moderate games should work functionally, no need of high-end gaming. 

 

Budget : 30K - Not a strict one, but dont want to throw money unless needed. 

 

 

 

Building NAS

Posted: 08 Sep 2013 07:54 AM PDT

LEt see 

I have a smart tv, a laptop ( not dedicated one i.e. its not at home most of the time), a tablet, a smart phone , a router, a wifi router, an external hdd of 2tb.... is there any way I can make this into a NAS  at home ? 

Airtel offered me a new plan

Posted: 08 Sep 2013 07:44 AM PDT

Airtel called me today and said since I'd taken Smartbytes for 12gb last month, they wanted to offer 125 fup plan(80gb now) at the same speed(8mbps) for 50rs extra.

 

I also heard they are giving 3g at 2g rates in my area these days.

Is airtel on a PR improving spree? Anyone got offers like this?

Android Phone. Budget 14k

Posted: 08 Sep 2013 07:07 AM PDT

Alright, need to buy a new phone for mom. Has to be android. Budget is 14k. Can be stretched to 15k at the outset. She doesn't want mmx/carbon/xolo, so that's out. I thought of the Xperia M/L (more so M, as L is around 17k)

 

Any suggestions?

Apple iPhone 5S

Posted: 08 Sep 2013 07:03 AM PDT

Sebastian Vettel News and Updates

Posted: 08 Sep 2013 06:53 AM PDT

zTkVKPdyWs0

exciting but more than 40 days left

Sir Ravindra Jadeja Updates

Posted: 08 Sep 2013 06:20 AM PDT

You may love him, hate him but you cant ignore him.

 

Ravindra Jadeja has silenced his critics with his performance in the recently concluded Test Series.

 

Do read the article by Venkat Ananth on Jadeja

 

http://cricket.yahoo.com/news/the-joke-s-on-jadeja-s-critics-134913476.html

The Offtopic Thread

Posted: 08 Sep 2013 06:06 AM PDT

Hoardings banned in Chennai?? Thats strange. I didnt knew this. Any particular reason??

DOCOMO 3G Rs.250/- Plan is limited to 1GB Now!

Posted: 08 Sep 2013 05:47 AM PDT

Updates:

 

bSQ84MC.png






Tata Docomo Launches Unlimited* 3G at Rs.250/- with full talktime.

OHHrs.jpg

IMP Note: To use this pack change APN from TATA.DOCOMO.INTERNET to TATA.DOCOMO.INTERNETHVC

For settings SMS HVC to 52270

* High speed till 1GB. After 1GB speed will be 2G...

Recharged with 250/- unlimited* recharge, got balance of Rs. 250/- in main account with lifetime validity.

 

 

 

Malayalam Channel Surya TV (Channel no. 861) not working / removed from Tata Sky

Posted: 08 Sep 2013 05:47 AM PDT

Malayalam Channel Surya TV (Channel no. 861) is removed / not working on Tata Sky. Anybody have the same problem? If there is, let me know. Anyway I registered one complaint with Tata Sky. They told me that Surya TV is not removed from the Tata Sky. Some problem may be with SET TOP BOX.

Tata Sky DTH now replacing MPEG2 STBs with MPEG4 STBs for free!

Posted: 08 Sep 2013 05:08 AM PDT

We are replacing close to 5-6 million MPEG-2 SD STBs at no cost to consumers over the next year. All of this is coming in from internal accruals.

 

But you need to wait for one more year to see many new channels

 

 

 

We have been adding channels in a phased manner; the process will now be accelerated with the MPEG-4 STB. By June-July next year we should be able to revise our channel offerings to consumers,

 

 

http://www.indiantelevision.com/digital/y2k13/july/juldig7.php

Frustrated with Frequent Disconnections despite repeated complaints

Posted: 08 Sep 2013 05:05 AM PDT

Hello guys, i'm facing a lot of disconnections on MTNL Triband Mumbai.
I get 2 type of disconnections, i'll try to explain it.
Please see the following screenshot :
BsjAvIn.jpg

The 1st disconnection (the 3 consecutive 'Not Connected') is the disconnection that happens when the ADSL link drops and the internet reconnects after 1 minute or so. The IP address changes.

The 2nd and 3rd disconnections are the weird quick disconnections where internet loses connectivity for about 20 seconds and then regains connectivity. The IP address does not change.

I stay very far from MTNL exchange and my line stats are terrible. See below :
 

                  G.DMT
WVSjnwO.jpg

 

                    ADSL2+
yvEMoFV.jpg
 

 

Router : TP-Link TD-W8951ND (ADSL+Wifi)

Enabling/Disabling Router Firewall and Kaspersky Firewall makes no difference.

G.Dmt doesn't help either.
I face this same issue on my other router D-Link DSL 2520U as well.
I have also tried 4 splitters and even changed the wall socket (small white box) myself.

I had complained multiple times and the lineman came twice and did something.
But still no difference in the line stats and the problem is at it is.
I was previously on Xpress_UL_1000 plan, but now i've switched to DSL_UL_999 hoping that changing plan would somehow solve my problem but it didn't.

 

Because of the disconnections i cannot play games online and the overall internet experience is terrible.
I am very frustrated.

How the hell do i solve this issue?

Please help.

suggest a bb conection

Posted: 08 Sep 2013 04:57 AM PDT

hi:) guys
i am sunith from giringar bengaluru .please suggest me a bb connection .its should be fast ..
i am thinking of taking act bb ,bsnl bb,hathway bb .

please suggest me fast .so i can get connection next week

Online streaming is not smooth on Reliance Broadband

Posted: 08 Sep 2013 04:47 AM PDT

Hello,

 

I apologize if this topic is already discussed.

 

Installed reliance broadband 2days back, 2Mbps pack.

 

I get proper speed while torrent download, once i got 10Mbps for a torrent (downloaded a movie-700MB in 34mins.)

 

Youtube works fine. Can watch 480p videos without any issue.

 

But when it comes to online streaming (other than youtube), its not at all smooth. Video keeps stuttering all the time, for all video qualities 240,360,480
I cleaned all cache and all such things needed to be done.

As i have not disconnected my previous internet connection (BSNL 512kbps ) yet, i tried streaming there. Its smooth for 240p.

 

Please help me with this.

 

Is there any software that can help me use the full bandwidth while surfing?

 

Regards.

TIKONA PATHETIC CONNECTION AND CUSTOMER SERVICE – FEEL CHEATED

Posted: 08 Sep 2013 04:23 AM PDT

Hi,

 

I am a Tikona WiBro internet user (User ID – 1108912680) since last one month (Aug 2013) at Ramamurthynagar, Banglore with a plan of ADULM2048 having paid Rs.3100/- with all useless installation charge etc. I have been introduced to a pathetic internet and customer service a person can dream off through this stupid service.

 

I must have raised up to 15-20 complaints for the last one month (which was my first month since the installation) ranging from internet speed to internet disconnection problems.

 

THINK BEFORE TAKING A TIKONA CONNECTION BECAUSE OF THE FOLLOWING REASON, I EARNESTLY REQUEST YOU TO AVOID THIS FAKE CONNECTION

 

1.       First of all after paying the money to get the internet connection, the technician took his sweet own time of 4-5 days to come and install the connection.

 

2.       Whenever there is a problem with their internet connection, we will have to wait for more than 8-10 minutes to get connected to their toll free customer care service online (1-800 209 4276). After 5 mins of waiting to get connect to the customer care the auto voice keeps repeating that it will connect you within 1 min and goes on and on for more than 10 min  to connect you to a customer representative.

 

3.       It also encourages you to call on their STD number (022-61749700) for faster service which also takes the same time (8-10 min) to connect to their customer representative. I wonder who will be paying for STD charges for all the waiting time (10 min) to get connected to their customer representative. And imagine if we have to call them for every 3-4 days with new internet problems each time like mine.

 

4.       Once you are connected to their customer representative he will act to resolve the issue online. He will ask you to wait for more than 3 hrs so that he will try to fix it online from his side. But even after 1 day or more, your issue will not be resolved or neither will they bother to call you. So no internet for that day and no follow up from them on the issue. This shows how junk is their services.

 

5.       Many of the times they give excuses as With regards to your concern, our team member tried to reach you on your registered number but it was not reachable. Really bullshit, when my other callers are able to reach me how is that only Tikona is not able to call me back. How many times have they tried to connect to me?

 

6.       Also, whenever I raised a complaint I was told by their customer representatives that I would get a SMS with the complaint details. Till today I never received any such SMSs from them.

 

7.       Now the next problem is their technicians, who will take more than 1 -2 days to come to your place to fix it. He will come on his own time and priority. Their technicians are ill equipped and don't know how to resolve the issue properly. More than 4 -5 technicians must have visited to my place for more than 9 -10 times to fix various issues within the first month of the installation.

 

8.       One of their technicians told me directly that they get paid for each complaint and visit. Hence they don't fix the issue permanently to get benefit of getting paid for each visit. I did mention about the problem of technicians to the online customer care representative who did not bother much and just told he would escalate this issue. But believe me nothing happened with respect to the technician even after raising such a concern with them and escalation. I came to know that it is all just fake assurance. NO ONE IN THEIR GROUP IS READY TO TAKE ACTION AGAINST FAULTY INDIVIDUALS (TECHNICIANS OR CUSTOMER CARE REPRESENTATIVES).

 

9.       For the last one month I must have used their internet connection for 10 days or less effectively. Most of the time it was not working at all or the complaints were pending to be resolved.

 

10.   I have currently requested them to uninstall their idiotic connection, for the following reason which was really extreme. I had raised a complaint (complaint id – 1-2775463813) for installation of longer cable and for internet not working at my place on 31st August 2013. None of their Technicians turned up till date (08-Aug-2013). Imagine no resolution of the issue for almost 1 week. Whenever I called their customer care for almost five times on 07 & 08 Aug 2013, each time they would say that they would escalate the issue and they would call back. Neither the issue was resolved nor a fool visited from their side to correct it.

 

Now I am just hoping that they will reimburse all my hard earned money that I had paid for their useless and pathetic internet and customer service.

Configure D-Link DSL-2750U to 3G USB Dongle

Posted: 08 Sep 2013 03:50 AM PDT

Hi,

Does any one know how to configure 2G / 3G USB data card with this D-Link DSL-2750U? Data card I would like to use is Reliance 2G, made by Huawei EC168C. I spoke to D-Link technical support few days back, before buying this router, they said it is compatible. Today I was trying to configure & I called them, they said it is not compatible. Does any one know is it really compatible or not?

Thanks.

MTNL connectivity problem

Posted: 08 Sep 2013 03:29 AM PDT

Its been a month since I have switched to mtnl and I have some major issues. I can only connect to internet 2-3 times a day and Internet wont stay connected for more than 10-20 minutes.I have a Huawei smartax at880 modem which worked fine with my previous airtel connection.

 

Mtnl customer support is worst so I have to ask for help here. The problem is that when the "link" light on my modem stays red and never goes green most of the time.

 

A bit info about my modem:

 

The ADSL Router is equipped with four LEDson the front panel as described in the table
below:
 
NameofLED                  FavaroubleIndication                                             Description
PWR                                 Green                                                                The Power LEDlights up when the router ispoweredon
Link                                   Red                          This LED becomes REDif router got IP address solid Green shows router trained waiting to get IP                 
 
 
ACT                              Green,blinking                                                                   Indicates Data transfer
LAN                                Green/Red                                                          Solidly lit when Ethernet connection to PC is OK
USB                              Green                                                             Solidly lit when USB connection to PCis OK
 
 
Below are my service stats:
 
When link light is red:
 
Max. Bandwidth Down/Up(kbps) 2784 / 176  
Bandwidth Down/Up(kbps) 2292 / 176  
SNR Margin Down/Up(dB) 6.1 / 6.1 
Attenuation Down/Up(dB) 45.9 / 59.3  
Power Down/Up(dBm) 11.6 / 11.3  
CRC Down/Up 0/ 0 
FEC  Down/Up 15458/ 0 
HEC Down/Up 0/ 0 
 
When link light is green:
 
Max. Bandwidth Down/Up(kbps) 1564 / 880  
Bandwidth Down/Up(kbps) 1291 / 509  
SNR Margin Down/Up(dB) 6.1 / 17.9 
Attenuation Down/Up(dB) 55.1 / 41.2  
Power Down/Up(dBm) 14.0 / 11.3  
CRC Down/Up 16/ 0 
FEC  Down/Up 10/ 0 
HEC Down/Up 9/ 0 
 
 
I am on 450 night plan. Whenever internet connects at night  I barely get 512 kbps speed.
 
Plz help me ! Is there a problem with my modem or line

Nokia Lumia 620

Posted: 08 Sep 2013 03:06 AM PDT

ThgG8.jpg

Nokia has announced a surprise new Windows Phone 8 member at LeWeb 2012 in Paris today -- the Lumia 620. It's an entry-level handset with a 3.8-inch TFT screen running at WVGA resolution, interchangeable back covers and NFC. It'll cost $249 dollars and will begin shipping Q1 next year.

The Nokia Lumia 620 uses a new dual-shot color technique to deliver a variety of striking color and texture effects. Dual-shot adds a second layer of colored, transparent or translucent polycarbonate on top of a base layer to produce secondary color blends and depth effects. *With seven different exchangeable shells to choose from, people can adapt the look of their Nokia Lumia 620 to their own personal taste and style.

Windows Phone 8
3.8-inch TFT with Clear Black Display
Interchangeable covers
NFC
1300 mAh
*S4 processor with 1 Ghz dual-core CPUs, 1GB of RAM
8GB mass memory Micro SD support up to 64GB
Micro SD support up to 64GB
5MP Autofocus camera



http://www.youtube.com/watch?feature=player_embedded&v=rjG5l6vk8bs

http://conversations.nokia.com/2012/12/05/the-family-is-growing-nokia-lumia-620/?cid=nokiacom-fw-scl-na-620-na-facebook-areag-en-1todtmx14291a

International pings

Posted: 08 Sep 2013 03:03 AM PDT

I want u guys to post pings to Uk2.net -t or tracert to uk2.net -t

 

Doctor Who!

Posted: 08 Sep 2013 02:11 AM PDT






The Middle

Posted: 08 Sep 2013 02:11 AM PDT

Hows it?

fkxFHBa.jpg

Flipkart Deal of the Day: Timex Expedition Altimeter Analog Watch for Rs. 6499

Posted: 08 Sep 2013 01:55 AM PDT

International pings

Posted: 08 Sep 2013 01:19 AM PDT

i have been facing a lot of lagg in many multiplayer games since 6 months . ma request to u guys is post ur pings or tracert to "uk2.net " or post ur pings on sea server 

 

ty 

clinton

How can I subscribe M Tunes HD on tata sky hd?

Posted: 08 Sep 2013 01:14 AM PDT

I want to subscribe to M tunes HD. But there is no way to add, not online nor sms.
I have currently subscribed to Metro as base package and HD access fee.
Any help would be appreciated.

International pings are horrible on MTNL Broadband for 2 weeks now

Posted: 08 Sep 2013 01:13 AM PDT


 

Solution:

Quit MTNL. MTNL doesnt know how to fix DNS issue. (Its been 2 months now.. still problem persists.) 

Either go with Airtel or Joister Broadband. 

 

 

 

OLD LOG BELOW: 

 

I hope you understand my query.

 

If you call 1504, MTNL aunties will pick up the call, and if you tell them my ping has increased. They will ask you back what is PING.

 

So if anyone has MTNL prabhadevi office Internet Admin's phone number or any email, please let me know.

 

As im facing PING issues on MTNL, and because of which my MTNL speed has also reduced to 1.4mbps (Im paying for 2MBPS connection).

 

And im a gamer, ofcourse we need better pings to Singapore and .. other Asian servers.

 

please email me any help or, reply me here. THANK YOU.

 

ajinkyab1987[AT]gmail.com

 

 

My current IP: 182.58.247.86

 


 

 
Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\Steel>tracert google.co.in
 
Tracing route to google.co.in [74.125.236.152]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    10 ms     9 ms     9 ms  static-mum-59.185.212.54.mtnl.net.in [59.185.212
.54]
  4     *        9 ms     8 ms  static-mum-59.185.210.198.mtnl.net.in [59.185.21
0.198]
  5     9 ms     8 ms     7 ms  74.125.51.205
  6     9 ms     8 ms     9 ms  72.14.232.202
  7    50 ms     9 ms     9 ms  216.239.48.179
  8     9 ms     8 ms     9 ms  bom03s02-in-f24.1e100.net [74.125.236.152]
 
Trace complete.
 
C:\Users\Steel>tracert 210.23.14.71
 
Tracing route to gamerssg-71.nc.super.net.sg [210.23.14.71]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3     *        9 ms    10 ms  static-mum-59.185.212.54.mtnl.net.in [59.185.212
.54]
  4     8 ms     8 ms     8 ms  static-mum-59.185.210.198.mtnl.net.in [59.185.21
0.198]
  5     *       37 ms    39 ms  AES-Static-177.105.144.59.airtel.in [59.144.105.
177]
  6    69 ms    68 ms    68 ms  AES-Static-085.36.144.59.airtel.in [59.144.36.85
]
  7   264 ms   265 ms   264 ms  p4844.sgw.equinix.com [202.79.197.26]
  8   266 ms   267 ms   266 ms  eqx1.ncasr1.super.net.sg [210.23.0.174]
  9   282 ms   282 ms   282 ms  gamerssg-71.nc.super.net.sg [210.23.14.71]
 
Trace complete.
 
C:\Users\Steel>

Firefly

Posted: 08 Sep 2013 12:16 AM PDT

Wired Broadband With NO FUP &#38; Good Speed

Posted: 07 Sep 2013 11:54 PM PDT

Hey Guys it been just been 1 month since I got Reliance Wired Broadband Thunder 699 and seems like Reliance is now showing its real colors. EVERYDAY I mean seriously Everyday Net is down and it doesnt even come back till we call customer care. But again after one day the same continues. Seriously These ASSH**ES are just fraud !I cant even work i mean icant even access the Reliancebroadband.co.in for login. Whenever i try to login it say webpage cannot be displayed. I live in Dattawadi,Pune so my question is Is there any good internet with No FUP and Good Speed like 100-500 kbps download speed. My budget is till 1200.

 

- Thanks for your time.

MTNL IPv6 related discussion

Posted: 07 Sep 2013 11:50 PM PDT

BSNL Advance One Month Deposit

Posted: 07 Sep 2013 11:08 PM PDT

At time of connection, they asked me  to deposit one month advance rental. How that money would be adjusted ?

Hathway HD (Bangalore) New connection process- Confused providers - Hathway & LCO

Posted: 07 Sep 2013 10:46 PM PDT

I recently bought a LG LED TV. The plan was to take a good HD connection to enjoy the TV in full. After reading through various forums, including this one - I finally decided that I would go for Hathway HD. I already own the Hathway SD Digital connection via my Local Cable Operator (in Byrasandra, C V Raman Nagar) - so assumed this would be a cake walk. However it proved to be anything but!

First I contacted the LCO and he stated that they will provision the HD connection, but I had to purchase the STB from the Hathway office in Halasuru. I spoke to these guys and they confirmed that they can sell me a STB if I pay them 6.2K in cash. I agreed and promised to come down the next day. The following day (today), I called them again and confirmed that I am coming to buy the STB and they said 'come over'. I reached the place (which looked like a shady basement of an apartment, with a backdoor entrance) and told the guy on the counter that I was there to buy the HD box. His reply was that they are out of stock and have no STB for sales at the moment. I told him that I called them barely 30 minutes back about this and was asked to come. The guy pretended to have nothing to do about it. But he was helpful enough to refer me to the Indiranagar office, where he said they currently have stock.

Once bitten, twice shy! I took the number of the Indiranagar office from him and promptly called them. The first question I asked them was if they have the stock of HD STB (I didnt want to drive over to their office and then be told they are out of stock). To my puzzlement, he flatly refused to answer and said that they dont sell STB to customers directly. And that my LCO has to procure the STB from them and complete the installation. When I told him the two different experiences I had from LCO & Hathway Halasuru office, he just said that he cant do much about it and he is just following the process he has been told to follow. I gave him a verbal bashing (the mild kind) which included the joys of the customer having to run from pillar to post to get a connection and having to hear a totally new process at every turn. He knew that I had a point and backed down on his stand. He asked me to come with 6.2K cash along with address proof and he will sell the STB. However, he also said that my LCO needs to contact his manager to confirm that I need this (ahem!)

By this stage, I was feeling like I was in a Govt office trying get some work done. I thanked the guy and called my LCO. His turn to hear the bashing (again, mild one - I have to continue to have my connection active afterall ). The LCO promised a call back after he checks this situation. I didn't have much hope. To my surprise, the LCO called me back promptly in 10 minutes and mentioned that he will get my STB procured and setup, just that I need to pay him 200 bucks extra. However, since they are out of stock at the moment, he wanted 3 - 4 days time to get this done. I was only too happy to agree - rather than burning petrol (at the price it sells today), I agreed to pay the 200 bucks and be done with it.

Now, the wait begins. I once again am not confident that the STB stock would come in 3 - 4 days (coincidentally, when I took the SD connection, I had to wait for more than a week as Hathway was out of stock of STB). But I am hoping I will be proved wrong and the STB comes quickly - and I can start enjoying the HD.


Update on 17th Sept: Weekend arrived, but no HD yet. Frustrated, I called my LCO and he says that he didnt do anything since I promised to get the set top box myself. I had to take him through my entire struggle once again and tell him that his office had promised delivery/setup in 3 days. He said he will check and call back. In the interim, I called the Indiranagar office again (got the same guy who I spoke/bashed the other day) and told them situation. He asked me to get the LCO to call him - I relayed this back to the LCO. LCO called back in about 30 mins. He asked me to submit an Address proof and Rs. 6400 in his office and that he will get the connection done by evening. So I parted with these two and started counting down the time to evening.

At around 7 PM, the LCO called and informed that he had been in the Indiranagar office for the past 3 hours, but due to some server issue they are unable to activate my STB/Smart card. They promised that they would do it the next day. However, since the next day was a Sunday, I wasnt so confident and told them the same. However, they promised to do it by morning and even gave me a contact number whom I can chase for status. The next morning, no one arrived as promised and so I called the guy whose number was given. He was totally clueless and told me that he didnt even belong to the HD dept, but worked for the Internet side of Hathway. Here we go again!

Finally, at around 1 PM afternoon, the LCO came in with the STB and set it up. He spoke to some one in Hathway and had them enable the STB/Smartcard and - THERE - the HD channels on my new TV :D

Once the LCO had gone, I sat back and started reviewing the channels! Like some one else told me - the wait was worth it! No doubt. The HD channels were awesome, especially Star Cricket, ESPN, Ten HD and Star Movies. The others were good too, but I found these to be the best.

However, I have a small niggle - every 10 mins or so, the picture freezes for a few seconds (2 - 3 secs max) and then resumes. This is not too bothersome, but still a blip in the otherwise TOO GOOD reception. I have spoken to the LCO and asked him to check this - hoping that it will get addressed.

Other users of Hathway HD - please let me know if any of you have the freezing problem like mine.

Overall rating of the HD channels: 9/10 :D It really is impressive!

*Jeash*

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Posted: 07 Sep 2013 09:05 PM PDT