India Broadband Forum Feed


Showing as online on Gmail on a sold device

Posted: 26 Aug 2013 12:50 PM PDT

I sold my old HTC chacha to someone via olx, about 1 one month gone but I'm still showing as online(on g-talk)on my current device and other places like Gmail on pc etc...
Its the same Google account I was using on that phone even I formatted the device before giving him.......now I'm not able to contact that guy and whenever in sending any IM to that account, not getting any response from other end..... Now what to do???

Pepperfry Shopping Experience

Posted: 26 Aug 2013 11:38 AM PDT

Placed an order on September 2nd 2012, it was sunday.

According to their shipping conditions the order should be shipped within 7 working days,
so I contacted the customer service to know the status.

Wait time of 10 minutes and the agent would read out what you can see on the website itself,
plus he added the order should be shipped by Sept 11, 2012.

Tracking system doesn't work, by the way this tracking status is for a product that shipped on September 5, 2012.

as I ordered two products, one is shipped while the other, major one is not.

Posted Image

Funny thing was the agent asking for the survey, after he provided me nothing new information and the wait of 10 minutes :D

Android under 10k

Posted: 26 Aug 2013 11:35 AM PDT

Need suggestions for android under 10k. Requirements would be best screen possible and 1GB ram. Rest all specs like processor,brand can be overlooked If first two requirements are met. 

 

My consideration is Xolo Q800 

 

http://www.flipkart.com/xolo-q800/p/itmdgs2d6srwtw6c

energy saving device !

Posted: 26 Aug 2013 11:00 AM PDT

we used to have some ads for those energy saving object , just plug it in any socket near the electric box and it will make sure less electricity is consumed , it was never from a reputed company , so cannot name any nor i remember .

 

does that shit work , or its a scam ?

International pings are horrible on MTNL Broadband for 2 weeks now

Posted: 26 Aug 2013 10:53 AM PDT


 

Solution:

Quit MTNL. MTNL doesnt know how to fix DNS issue. (Its been 2 months now.. still problem persists.) 

Either go with Airtel or Joister Broadband. 

 

 

 

OLD LOG BELOW: 

 

I hope you understand my query.

 

If you call 1504, MTNL aunties will pick up the call, and if you tell them my ping has increased. They will ask you back what is PING.

 

So if anyone has MTNL prabhadevi office Internet Admin's phone number or any email, please let me know.

 

As im facing PING issues on MTNL, and because of which my MTNL speed has also reduced to 1.4mbps (Im paying for 2MBPS connection).

 

And im a gamer, ofcourse we need better pings to Singapore and .. other Asian servers.

 

please email me any help or, reply me here. THANK YOU.

 

ajinkyab1987[AT]gmail.com

 

 

My current IP: 182.58.247.86

 


 

 
Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\Steel>tracert google.co.in
 
Tracing route to google.co.in [74.125.236.152]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    10 ms     9 ms     9 ms  static-mum-59.185.212.54.mtnl.net.in [59.185.212
.54]
  4     *        9 ms     8 ms  static-mum-59.185.210.198.mtnl.net.in [59.185.21
0.198]
  5     9 ms     8 ms     7 ms  74.125.51.205
  6     9 ms     8 ms     9 ms  72.14.232.202
  7    50 ms     9 ms     9 ms  216.239.48.179
  8     9 ms     8 ms     9 ms  bom03s02-in-f24.1e100.net [74.125.236.152]
 
Trace complete.
 
C:\Users\Steel>tracert 210.23.14.71
 
Tracing route to gamerssg-71.nc.super.net.sg [210.23.14.71]
over a maximum of 30 hops:
 
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3     *        9 ms    10 ms  static-mum-59.185.212.54.mtnl.net.in [59.185.212
.54]
  4     8 ms     8 ms     8 ms  static-mum-59.185.210.198.mtnl.net.in [59.185.21
0.198]
  5     *       37 ms    39 ms  AES-Static-177.105.144.59.airtel.in [59.144.105.
177]
  6    69 ms    68 ms    68 ms  AES-Static-085.36.144.59.airtel.in [59.144.36.85
]
  7   264 ms   265 ms   264 ms  p4844.sgw.equinix.com [202.79.197.26]
  8   266 ms   267 ms   266 ms  eqx1.ncasr1.super.net.sg [210.23.0.174]
  9   282 ms   282 ms   282 ms  gamerssg-71.nc.super.net.sg [210.23.14.71]
 
Trace complete.
 
C:\Users\Steel>

Now you See Me

Posted: 26 Aug 2013 10:42 AM PDT

FBI agents track a team of illusionists who pull off bank heists during their performances and reward their audiences with the money

Cool. Zuck is now a magician :D





Champions League T20 discussion thread - 2013

Posted: 26 Aug 2013 10:35 AM PDT

http://www.espncricinfo.com/champions-league-twenty20-2013/content/current/story/665813.html

 

 

 

Players who qualify for two teams

Quinton de Kock (SA) - Sunrisers Hyderabad/ Highveld Lions
Chris Lynn (Aus) - Sunrisers Hyderabad/ Brisbane Heat
Michael Hussey (Aus) - Chennai Super Kings/ Perth Scorchers
Nathan McCullum (NZ) - Sunrisers Hyderabad/ Otago Volts
Dwayne Bravo (WI) - Chennai Super Kings/ Trinidad & Tobago
Chris Morris (SA) - Chennai Super Kings/ Highveld Lions
Albie Morkel (SA) - Chennai Super Kings/ Titans
Nathan Coulter-Nile (Aus) - Mumbai Indians/ Perth Scorchers
Kieron Pollard (WI) - Mumbai Indians/ Trinidad & Tobago
Samuel Badree (WI) - Rajasthan Royals/ Trinidad & Tobago
Kevon Cooper (WI) - Rajasthan Royals/ Trinidad & Tobago
Brad Hogg (Aus) - Rajasthan Royals/ Perth Scorchers
Kumar Sangakkara (SL) - Sunrisers Hyderabad/ Kandurata Maroons
Nuwan Kulasekara (SL) - Chennai Super Kings/ Kandurata Maroons

 

 

Kumar Sangakkara will have to choose between playing for Kandurata Maroons and Sunrisers Hyderabad in the upcoming Champions League T20 in India, after Sri Lanka Cricket have expressed a strong desire for him to represent Kandurata in the tournament. SLC has gone as far as seeking legal counsel on whether they can ask Sangakkara to play for Kandurata, even if it will effectively cost both Sangakkara and the board significant sums of money if he plays for his local team.

 

Also Malinga has ruled himself out of CL-T20

Dexter

Posted: 26 Aug 2013 10:06 AM PDT

Posted Image

Breaking Bad

Posted: 26 Aug 2013 09:43 AM PDT

 8VE9f31.jpg

Breaking Bad (TV Series 2008) - IMDb

It's simply the best show on Television imo. It gets better with every season. Breaking Bad S04 which ended on last sunday was simply television at it's very best.

Spectranet Broadband in BTM bangalore

Posted: 26 Aug 2013 09:40 AM PDT

HI All,

 

I am planning to get new spactranet broadband connection in BTM 2nd Stage ,Bangalore area.How is speed in this area.Which  cable operatore provide this service ?

New connection BBG speed combo 2799, not getting speed.

Posted: 26 Aug 2013 08:18 AM PDT

Hi to all !

 

I have just got a new BSNL broadband connection,I opted for Speed combo 2799 plan,hoipng to get atleast 6-7 Mbps speed. But I am only getting 1 Mbps ! Connection became active 2-3 days back only but still there is no improvement in speed.Following are my line attenuation,SNR range etc.

 

                      downstream      upstream

SNR margin       1.4                      5       db

Line atten.         55.3                  47.6   db

Data rate         4458                     103 kbps

 

Please guide me ,what complaint should I make to the BSNL guys ? 

 

Static IP improves service drastically

Posted: 26 Aug 2013 07:54 AM PDT

From past few days my service was just pathetic. i am having a 2mbps unlimited plan on which download speed was 2mbps but the upload speed was around 400kbps. There were issues of packet drop and high pings. So a guy from tikona suggested me that i should take the static IP service and there will be huge change in your service. And guess what he was correct.

 

Benifits

1. No login page ever.

2. Connect as many PC with your Wifi router.

3. download speed of 3.5 mbps

4. upload speed of 2mbps

5. super low pings.

6. no packet drop.

 

Drawbacks

1. you will have to shell out Rs1500 a year.

Tata DOCOMO INTERNET APN does not work most of the times

Posted: 26 Aug 2013 07:45 AM PDT

Hi, since last month I've been using internet booster card on my android mobile with TATA DOCOMO number. When I put the sim first time in the mobile I received three APN settings, one for browsing their portal which is Tata Docomo Dive In, one for MMS and one for all other activities which is Tata Docomo Internet. But most of the time my mobile is not able to connect to the Tata Docomo Internet APN which is for general propose, but some times when it does connects i get good speed and able to access internet normally. But I can connect to the other APN Tata Docomo Dive In without a problem which is for accessing their portal but with Tata Docomo Dive In setting I'm not able to access internet through any apps like facebook, opera mini, maps and etc. I tried calling customer care but it turned out to be no use :( I think Docomo is trying to cheat people by offering cheap net plans which is of no use... Any solutions??? Or anyone else facing such problem?

How many devices can I connect to Tikona Broadband?

Posted: 26 Aug 2013 07:10 AM PDT

I have a Tikona broadband connection of HYDM4096. I want to share the connection with 5 laptops. I have an old D-link DWL-G700AP wireless access point device and i am able to get a wireless access point using the same and in the lan port i have connected the RJ-45 pin from the base of the tikona unit. I am able to access internet in the laptops but the problem is I have to login to tikona from each of them separately. Thus i can only connect 3 laptops simultaneously. The rest two shows authentication error when i login. So do i need a router to connect to tikona using all the 5 laptops simultaneously. I have searched the net and liked this router TP-LINK TL-WR740N but the problem is i am not sure if a router will solve my problem. So please help me here. Should I buy this router. Will it enable me to connect all 5 laptops simutaneously?

Problems with Reliance Broadband Thunder Plans

Posted: 26 Aug 2013 07:00 AM PDT

Just a poll to see the ratio of happy and sad customers. 

 

 

I want to buy Car in Rs 4 Lakhs budget

Posted: 26 Aug 2013 06:34 AM PDT

I want to buy New Car. Requirements are as below-
Budget - Max Rs 4 Lakhs.
Fuel - Petrol or Diesel, No CNG/LPG.
Usage - almost for daily use with 30 Km ride.
Brand - Maruti (Zen Estillo), Hyundai (i10), Tata (Indica Diesel), Ford (Figo Diesel).
 
Not interested in Nano and Alto.

150mbps 802.11n wireless router for under Rs. 1500

Posted: 26 Aug 2013 06:30 AM PDT

What models can be considered? A friend needs it ASAP.

Tata Sky DTH now replacing MPEG2 STBs with MPEG4 STBs for free!

Posted: 26 Aug 2013 05:16 AM PDT

We are replacing close to 5-6 million MPEG-2 SD STBs at no cost to consumers over the next year. All of this is coming in from internal accruals.

 

But you need to wait for one more year to see many new channels

 

 

 

We have been adding channels in a phased manner; the process will now be accelerated with the MPEG-4 STB. By June-July next year we should be able to revise our channel offerings to consumers,

 

 

http://www.indiantelevision.com/digital/y2k13/july/juldig7.php

Poweramp for Google Android

Posted: 26 Aug 2013 04:27 AM PDT

I finally bought Poweramp. The kind of customisation in terms of UI behaviour, sound optimisation is just unmatched. No free player is offering it. And the sound is just amazing. I never knew that a Software tool can enhance the music experience to this extent!

Rs. 5000 fine on telecom companies for each spam call

Posted: 26 Aug 2013 04:18 AM PDT

I am guessing they just come out with these numbers for the lulz. 

 

http://www.readability.com/articles/x79dgw1e

 

 

Trai, that in November last year eased the process of lodging complaints against unwanted calls and messages, fixed Rs 5,000 as penalty for every complaint received on the matter. "If on verification of a complaint, it is found that the Unsolicited Commercial Communications (UCC) has been sent by a subscriber who is not registered as a telemarketer, the service provider shall be liable to pay financial disincentives of Rs.5000 on each complaint," Trai said.

 

Geting a New FTTH Connection ! Need HELP ..

Posted: 26 Aug 2013 04:00 AM PDT

Hello , Everyone

As we all know Ping acts a major Role while Playing some Multiplayer and that also if its Fps title .
I live in Patna.Bihar ..

Had BSNL UL 1425 Plan , and it gave me about 200ms in Singapore Servers [Game: Battlefield 3 Multiplayer]
Still managable , was all going good , had to Shift to another Location , New Flat . thats why .
Had Airtel and Aircel 3G SimCards , which worked absolutely great in Previous Location ,
but the maximum tower i get here is like 1and 1/2 and Speed maximum of 25KBps :-(
Now can't even Play any games , while my Team needs me the most at Present.

FTTH was always in Mind , now its the Right time i choose that Connection . I have somehow managed and saved 3k Pocket money ,
Too Confused about that Installation Charges and Rest Tax and Stuff..

On BSNL Website Enterprise Section i saw something like ,
Installation Charges = 500 + Security Deposit = 1000 (refundable) + Advance Pay of the Plan ,
I gonna take the 2999/- one , so alltogether its like 1500 + your BB Plan Charges ,
but the BSNL Commercial Officer said its 2400 + your Plan .. why so ? do they take Fibre Wire Charges aswell , I am new to all this ,

So someone Already Owning the FTTH , Please Guide me through the Starting Money Taken and Stuff that one needs to know, while taking FTTH Connection ..

Thanks for Reading the Whole Story , had to make it that way , so that , you feel my pain , A Gamers Pain :pleasantry:

Regards
theunreal.

Dominos Pizza App for Windows Phone!

Posted: 26 Aug 2013 03:12 AM PDT

ShopClues.com Jaw Dropping Deals Thread

Posted: 26 Aug 2013 02:49 AM PDT

They keep coming up with good deals so starting this thread
today's deal is

Park Avenue Fragrant Soap- Set of 3 @48

Click here to go to Shopclues.
List Price: Rs.120
Selling Price: Rs.110
Price includes all taxes.
DEAL PRICE : Rs.29/-
Use Coupon Code : SC1PS29
Buy now for Rs.29 + Rs.19(shipping) = Rs.48
Offer valid till stock lasts

Amazon India: Samsung Galaxy Camera GC100 for Rs. 16999

Posted: 26 Aug 2013 02:37 AM PDT

Fernando Alonso News and Updates

Posted: 26 Aug 2013 02:16 AM PDT

Fernando Alonso topped the timesheets on his return to Renault today at Jerez lapping the Spanish circuit a tenth clear of countryman Pedro de la Rosa. It was an impressive return to the team for Alonso as he put in 70 laps with a best time of 1:19.503s.

It was a busy day for the McLaren Mercedes team with de la Rosa putting in 111 laps in his MP4-23 while Kovalainen sixth fastest, completed 130 laps in the new machine.

Kimi Raikkonen and Felipe Massa were third and fifth fastest respectively for Ferrari with Nico Rosberg running well in his FW29 with the fourth fastest time.

Sebastian Vettel and Sebastien Bourdais proved closely matched for Toro Rosso Ferrari with the seventh and eighth fastest times while Mark Webber was ninth best in the Red Bull Renault.

Kazuke Nakajima rounded out the top ten in his Williams Toyota ahead of Timo Glock in the leading Toyota TF108 and Giancarlo Fisichella in the Force India Ferrari. Kamui Kobayashi brought up the bottom of the timesheets in the second Toyota while Super Aguri Honda did not run after problems encountered yesterday.
Renault continued its preparations for 2008 today with Fernando Alonso taking over driving responsibilities from Nelson Piquet.

It was an important day as it was Alonso's first appearance in Renault colours since being confirmed as a 2008 race driver in December.

Arriving at the Jerez circuit yesterday evening, the Spaniard spoke to the engineers to understand how the first day of the programme had gone, and to prepare for his two days work with the team.

His first day behind the wheel gave the Spaniard the opportunity to drive a car in accordance with the 2008 electronic regulations, and most significantly without traction control. It was also a good opportunity to reacclimatise to the team with which he has worked for six years in the past.

At the end of the session, having covered 70 laps, the overall result was an encouraging first day as Alonso topped the timesheet with a best lap of 1:19.503s.

Fernando Alonso
"The result of my first day in the car is encouraging. I could not wait to drive again, but at the same time I was a bit tentative. I quickly settled back in to the team and everything went well. We made good progress throughout the day, but there is a lot still to do. I had to adapt at first to the car and get used to driving the car without traction control, but I am convinced that that soon I will be used to this and will not remember what is was like to drive with traction control."

Domino's India Discount Coupons (BOGO and others)

Posted: 26 Aug 2013 02:09 AM PDT

Register in WOW club of Dominos on their website and get a discount coupon of 25% valid for three months. This coupon can be used multiple times by taking printouts. Also there are lot of other offers on the website. Go satisfy your taste buds!! :happy:

Videocon announces HD DVR with 1000GB Hard Drive

Posted: 26 Aug 2013 02:00 AM PDT

 

Videocon d2h has added the 1000GB storage capacity version of the HD Recorder, for their Direct to Home (DTH) service. The company says that this translates into 1775 hours of recording. This DVR was unveiled at the International Indian Film Academy (IIFA) awards held at Macau. Like the current 500GB version, the 1000GB version will also offer the ability to record two channels simultaneously and also offers Auto Serial Recording. This DVR also has the 3D capability, and Videocon d2h offers one 3D channel on the platform. No word yet on when this DVR will be available in the market, or the price.

 

Source

[Please Read] Beam's Cables: Are they installed underground?

Posted: 26 Aug 2013 01:53 AM PDT

I'm trying to get a Beam connection (Yeah, I know the customer service/care is horrible, but it has the best plans from my area, Golconda, which is kinda remote-ish) and they said that they've tried to give connections in my area before, but that the "local" cable guys intervened and told them things like "This is our area, only we give connections to people here," so the Beam guys backed off to avoid any arguments.

 

I am trying to convince the Beam guys to give the connection in my area after assuring them that I will take care of matters if anyone interferes.

But what I want to know is, how does Beam install the fibre cables? Do they lay the wires underground, or what? And could someone damage or sabotage the cables?

Also, since there are no other Beam connections close to my house, I will have to get the ONT box installed. How easy would that be to damage, and does Beam take any extra charges for installing it? A guy from Beam once told me that if I paid for six-months in advance, I would get free installation, etc.

Please, someone from Hyderabad who knows about Beam, take the time to answer all of my questions.

 

Thanks.

Red Bull Racing News and Updates

Posted: 26 Aug 2013 01:18 AM PDT

RBR signs Vettel for 2009

Thursday, 17 July 2008 13:21

Red Bull Racing has confirmed that it has signed Sebastian Vettel to partner Mark Webber in its 2009 driver line-up.
A vacancy opened up at the Milton Keynes-based squad following David Coulthard's decision to retire at the end of this season, and Vettel has been widely tipped for promotion from Red Bull's 'B' team Toro Rosso.
However there has also been speculation that RBR was trying to entice double world champion Fernando Alonso away from Renault, but the Spaniard remains non-committal about his plans for next year and has been linked to a move to Ferrari in 2010.
Team principal Christian Horner said he was confident that, despite Vettel's youth and relative inexperience, the 21-year-old German was the right choice.
"We are delighted that Sebastian will be joining us next year," said Horner.
"With David Coulthard announcing his retirement as a Formula 1 driver a fortnight ago at the British Grand Prix, after careful consideration, it seemed natural to announce his replacement here at Sebastian's home race in Hockenheim.
"As he was already part of the Red Bull family, choosing Sebastian as Mark Webber's team-mate was not a difficult decision.
RBR signs Vettel for 2009 - F1 | ITV Sport

Kimi Raikkonen News and Updates

Posted: 26 Aug 2013 01:18 AM PDT

Now it is official.,

FIA rejects McLaren's appeal to penalise drivers

Kimi Raikkonen keeps World championship title

PARIS: Formula One's governing body FIA rejected McLaren's appeal to penalise four drivers for fuel irregularities at the season-ending Brazilian Grand Prix, letting Ferrari's Kimi Raikkonen keep his World championship title.

The Hindu : Sport : FIA rejects McLaren’s appeal to penalise drivers

Worst Internet Connection In The Whole World

Posted: 26 Aug 2013 12:23 AM PDT

Reliance Internet is one of the worst Internet Service providers in the whole world they do not respect a customer in any manner such big dumb A**** they are.

 

I've had their connection since last 7-8 years and continuously for a period of 4-7 Days every month the Internet did not work, I did not ask for a waiver though ever. But since this February the connection became a nuisance and a headache. From 15th Feb 2013 the connection literally stopped working and continuously gave the error LIMITED OR NO NETWORK CONNECTIVITY. By 15th March 2013 the issue was raised and notified to the level of Regional Manager and Appellate Authority but no action was taken. Disconnection request was lodged then the issue was resolved for few days. Again after few days the issue came up again and now the situation worsened to the state that the Internet was working only for 1 or 2 days every week and that too for only 2-4 Hours. The issue was continuously raised complaints were lodged every day regardless of the tension and of calling the customer care everyday lodging a complaint. This issue was never resolved finally I made my decision to disconnect the connection on May 10 2013. In this time period of 15th March to 10th May the connection worked for a total of 7 Days. Waiver and disconnection request was lodged no response for a week. Response comes back to pay the BILL for using F***** Up Internet connection. No Action taken for a Month on either the waiver or the disconnection even when I continuously called them up. Now the status is that they are asking me to pay Outstanding Amount of 2452 Rs. which is if looked upon for 7 days of Internet connection.

As I have Chain Mails to prove the case and loads of complaint numbers still they are paying no heed and are not even accepting that the connection was so S***** and are still asking me to pay even though I've mentioned calculate the bill for the days it worked perfectly I will pay that amount but they want me to pay the complete amount which is senseless and B*******.

 

Good Luck With Reliance Broadband

../..

 

 

 

E-mails to the RCOM APPELLATE AUTHORITY and PRESIDENT CUSTOMER CARE SERVICES.

 

 

My name , Gurgaon, Haryana. My User ID 249275404221 and the connection is a Broadband Internet.

I have been using the Reliance Broadband Internet since last 10 years and I have only got it disconnected once but got the connection restored after few months again. This has been mentioned to show the loyalty with which I have been using your services. Now coming to the main situation.

The scenario here at my end is there hasn't been a single month in last 10 years when the connection has worked properly without causing any issues 5-7 times every month. Now there is only I'd say a maximum of 2-3 connections in my area who are using Reliance as their ISP and one of them is me. The issue is that the services have never been useful when needed and around last year end I was promised that an EDP will be moved towards my house so that my Internet issues will be resolved to provide a permanent solution to the situation mentioned above. That was achieved after a month of tiresome calls to the customer care, registering complaints and still not receiving any resolution.

But that was not done and the plan has been canceled as far as I know but it was promised by the FAULT TOLERANCE MANAGER named Mr. Narendra Chikara and many other managers who came to asses the situation at my place.

Now the issues still persists and it has been again a month of hell I've gone through continuously calling Reliance Customer Care everyday since last month sometimes even Twice in a single day for the same issue that is "LIMITED AREA OR NO CONNECTIVITY" or the EDP dying down or falling short of electrical supply. I have not received a single call from the concerned authorities to even ask why I have registered almost 30 complaints in 25 days forget about the permanent resolution. I've also not taken any waivers although every month my Internet does not work for a minimum of 8-10 days and the billing departments also does not act upon it either.

My connection is working from a EDP which is around 200 meters away connected by a router or I suppose they call it DAISY SWITCH which helps my connection remain active. I have installed FIREWALLS on both my desktop and laptop just because your technical team thinks the issue was occurring because of me not having any ANTI-VIRUSES installed on any of the machines. Again the issue did not get resolved this was like a 4 months ago.

So summarizing the story of a DECADE long RELIANCE BROADBAND INTERNET SERVICES I'd say every month the connection is out for a minimum of 8-10 days and for this month it hasn't even worked properly for a time span of complete 24 hours in this MARCH 2013.

I request you to pleaseeeeeeeee look into this matter because if you will check the records I've lodged around a thousands of complaints in last few years but still no permanent resolution. I do not want a perfect connection but what I request you to do is at least provide me a resolution which makes my net work for 28 days out of 30 days thats all I ask for.

I really do not want to leave Reliance as my ISP. Please assist me in the situation in some way.   

 

Hello, Mr. Sachin Stalin

, Gurgaon, Haryana. My User ID 249275404221 and the connection is a Broadband Internet.

I have been using the Reliance Broadband Internet since last 10 years and I have only got it disconnected once but got the connection restored after few months again. This has been mentioned to show the loyalty with which I have been using your services. Now coming to the main situation.

The scenario here at my end is there hasn't been a single month in last 10 years when the connection has worked properly without causing any issues 5-7 times every month. Now there is only I'd say a maximum of 2-3 connections in my area who are using Reliance as their ISP and one of them is me. The issue is that the services have never been useful when needed and around last year end I was promised that an EDP will be moved towards my house so that my Internet issues will be resolved to provide a permanent solution to the situation mentioned above. That was achieved after a month of tiresome calls to the customer care, registering complaints and still not receiving any resolution.

But that was not done and the plan has been canceled as far as I know but it was promised by the FAULT TOLERANCE MANAGER named Mr. Narendra Chikara and many other managers who came to asses the situation at my place.

Now the issues still persists and it has been again a month of hell I've gone through continuously calling Reliance Customer Care everyday since last month sometimes even Twice in a single day for the same issue that is "LIMITED AREA OR NO CONNECTIVITY" or the EDP dying down or falling short of electrical supply. I have not received a single call from the concerned authorities to even ask why I have registered almost 30 complaints in 25 days forget about the permanent resolution. I've also not taken any waivers although every month my Internet does not work for a minimum of 8-10 days and the billing departments also does not act upon it either.

My connection is working from a EDP which is around 200 meters away connected by a router or I suppose they call it DAISY SWITCH which helps my connection remain active. I have installed FIREWALLS on both my desktop and laptop just because your technical team thinks the issue was occurring because of me not having any ANTI-VIRUSES installed on any of the machines. Again the issue did not get resolved this was like a 4 months ago.

So summarizing the story of a DECADE long RELIANCE BROADBAND INTERNET SERVICES I'd say every month the connection is out for a minimum of 8-10 days and for this month it hasn't even worked properly for a time span of complete 24 hours in this MARCH 2013.

I request you to pleaseeeeeeeee look into this matter because if you will check the records I've lodged around a thousands of complaints in last few years but still no permanent resolution. I do not want a perfect connection but what I request you to do is at least provide me a resolution which makes my net work for 28 days out of 30 days thats all I ask for.

I really do not want to leave Reliance as my ISP. Please assist me in the situation in some way.


Thank You
RCOMAppellateAuthority.Haryana@relianceada.com
Mar 29

to RCOMAppellateA., me



Dear Team,

Kindly do the needful.


Thanks & Regards
Appellate Haryana
18602002011

Enjoy the widest reach of 3G services across India only On Reliance
www.rcom.co.in/3G

----- Forwarded by RCOMAppellateAuthority Haryana/Services/RCOM/RelianceADA on 03/29/2013 09:58 AM -----From: >
To: rcomappellateauthority.haryana@relianceada.com
Date: 03/28/2013 09:14 PM
Subject: Unable to Get a Permanent Resolution Since Last 10 Years


The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this emai
Apr 2

to RCOMAppellateA.



Hello Team,

Please provide me the reference number for the issue as the issue is still persistent and is not being resolved even after numerous complaints. It's been 1 month since the Internet connection has worked properly. I want to address the issue to the president of the customer service.
RCOMAppellateAuthority.Haryana@relianceada.com
Apr 3

to RCOMAppellateA., me



Dear Team,

Kindly do the needful.


Enjoy the widest reach of 3G services across India only On Reliance
www.rcom.co.in/3G

----- Forwarded by RCOMAppellateAuthority Haryana/Services/RCOM/RelianceADA on 04/03/2013 09:28 AM -----From:
To: RCOMAppellateAuthority.Haryana@relianceada.com
Date: 04/02/2013 07:16 PM
Subject: Re: Fw: Unable to Get a Permanent Resolution Since Last 10 Years






Hello Team,

Please provide me the reference number for the issue as the issue is still persistent and is not being resolved even after numerous complaints. It's been 1 month since the Internet connection has worked properly. I want to address the issue to the president of the customer service.

Thank you

User ID - 249275404221
Account ID - 100000114824401

Area - Sector-21, Gurgaon, Haryana


On Fri, Mar 29, 2013 at 10:25 AM, <RCOMAppellateAuthority.Haryana@relianceada.com> wrote:
Dear Team,

Kindly do the needful.


Thanks & Regards
Appellate Haryana
18602002011

Enjoy the widest reach of 3G services across India only On Reliance
www.rcom.co.in/3G

----- Forwarded by RCOMAppellateAuthority Haryana/Services/RCOM/RelianceADA on 03/29/2013 09:58 AM -----From: 
To: rcomappellateauthority.haryana@relianceada.com
Date: 03/28/2013 09:14 PM
Subject: Unable to Get a Permanent Resolution Since Last 10 Years







Hello, Mr. Sachin Stalin

 

, Gurgaon, Haryana. My User ID 249275404221 and the connection is a Broadband Internet.

I have been using the Reliance Broadband Internet since last 10 years and I have only got it disconnected once but got the connection restored after few months again. This has been mentioned to show the loyalty with which I have been using your services. Now coming to the main situation.

The scenario here at my end is there hasn't been a single month in last 10 years when the connection has worked properly without causing any issues 5-7 times every month. Now there is only I'd say a maximum of 2-3 connections in my area who are using Reliance as their ISP and one of them is me. The issue is that the services have never been useful when needed and around last year end I was promised that an EDP will be moved towards my house so that my Internet issues will be resolved to provide a permanent solution to the situation mentioned above. That was achieved after a month of tiresome calls to the customer care, registering complaints and still not receiving any resolution.

But that was not done and the plan has been canceled as far as I know but it was promised by the FAULT TOLERANCE MANAGER named Mr. Narendra Chikara and many other managers who came to asses the situation at my place.

Now the issues still persists and it has been again a month of hell I've gone through continuously calling Reliance Customer Care everyday since last month sometimes even Twice in a single day for the same issue that is "LIMITED AREA OR NO CONNECTIVITY" or the EDP dying down or falling short of electrical supply. I have not received a single call from the concerned authorities to even ask why I have registered almost 30 complaints in 25 days forget about the permanent resolution. I've also not taken any waivers although every month my Internet does not work for a minimum of 8-10 days and the billing departments also does not act upon it either.

My connection is working from a EDP which is around 200 meters away connected by a router or I suppose they call it DAISY SWITCH which helps my connection remain active. I have installed FIREWALLS on both my desktop and laptop just because your technical team thinks the issue was occurring because of me not having any ANTI-VIRUSES installed on any of the machines. Again the issue did not get resolved this was like a 4 months ago.

So summarizing the story of a DECADE long RELIANCE BROADBAND INTERNET SERVICES I'd say every month the connection is out for a minimum of 8-10 days and for this month it hasn't even worked properly for a time span of complete 24 hours in this MARCH 2013.

I request you to pleaseeeeeeeee look into this matter because if you will check the records I've lodged around a thousands of complaints in last few years but still no permanent resolution. I do not want a perfect connection but what I request you to do is at least provide me a resolution which makes my net work for 28 days out of 30 days thats all I ask for.

I really do not want to leave Reliance as my ISP. Please assist me in the situation in some way.


Thank You

User ID - 249275404221
Account ID - 100000114824401

Area - Sector-21, Gurgaon, Haryana


The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.



The information contained in this electronic message (email) and any attachments to this email are intended for the exclusive use of the addressee(s) and access to this email by any one else is unauthorised. The email may contain proprietary, confidential or privileged information or information relating to Reliance Group. If you are not the intended recipient, please notify the sender by telephone, fax, or return email and delete this communication and any attachments thereto, immediately from your computer. Any dissemination, distribution, or copying of this communication and the attachments thereto (in whole or part), in any manner, is strictly prohibited and actionable at law. The recipient acknowledges that emails are susceptible to alteration and their integrity can not be guaranteed and that Company does not guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.pr 4

to RCOMAppellateA.



Hello Mr. Sachin Stalin,

What needful work or step has your team done or taken that it's been 7 days already and I'm still waiting for a REFERENCE NUMBER to the issue. I have not even received call from your department for any info or status of the situation. There is a really BIG f**k UP going in your company as no one SERIOUSLY NO ONE is doing the job they should do. The issue still persists and look at the guts of your BILLING DEPARTMENT they sent a bill of Rs.850 even when the INTERNET hasn't worked a single day since Mid February in a proper manner. Everyday a new complaint was registered. It's been a f**king month A MONTH THAT IS 31 DAYS. No ACTION TAKEN. NOTHING DONE. Serious pissed off. Horrendous status of Reliance If a Manager of your STATURE and DESIGNATION does not even have time to respond properly and look into the matter even after explaining the whole situation.

Waiting for reply

 

 

NUMEROUS COMPLAINT NUMBERS :

 

200032909

200067622

200057234

200567468

200618337

200762204

200767264

201770999

201903472

202388556

202521198

204247415

204247367

204556484

Internet disconnects frequently

Posted: 26 Aug 2013 12:02 AM PDT

Hi,

 

My internet connection disconnects frequently. Adsl light on modem goes off & on after certain amount of time. I have Dlink GLB 502T modem which has inbuilt splitter.

One thing to mention here is if I put off the reciever of my landline telephone intenet connection lasts longer.

Besides , there are several joints to our telephone cable.

What could be the possible reason behind frequent disconnections.

 

Thanks

new plans from hathway

Posted: 25 Aug 2013 11:17 PM PDT

4 new plans

 

1, speedway 512 - 512 Kbps during day and 2.5 Mbps during night (12-9am) for Rs 500+ST

2. speedway 1 - 1 Mbps during day and 3 Mbps during night for Rs.750+ST

3. speedway 2 - 2 Mbps,15gb FUP post, 512kbps for Rs.750+ST

4. speedway 5 - 5 Mbps, 25gb FUP, post 1 Mbps for Rs.900+ST

 

it says charges applicable on minimum 3 months. may be it means they will take 3 months advance money

 

 

We can reset the FUP!?

Posted: 25 Aug 2013 11:15 PM PDT

I have just seen this today! Its.Darn.Cheap!!
Posted Image


How is the amount for resetting the FUP calculated?