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Airtel presence listening ?

Yesterday evening i bought the product. Today afternoon they installed it. I recharged it thru online. Called the helpline after preparing a list of channels i needed. The CC executive told me that i have made his job easy(i named the channels under their section) & also said "clever".....lol...coz the total amt comes to Rs.157

I was reading an article where it mentioned that Martin has shown good form with the bat and that he has been included in the squad. I was shocked for a minute thinking they are talking about Chris Martin... and his batting :iomg: .. as I read again I realized they were talking about Martin Guptill :happy:

The recent Sports Supreme pack @ 260 pm is still the best.

Hi,

My elderly neighbour, a very old gentleman indeed, needs help. His Tata Sky DTH has no sports channels and he wants to add these sports channels, which are optional packages, such as Star Cricket, ESPN in view of the coming cricket world cup. ( I am not sure whether DD will show all the games of the world cup and I far as I know Star Cricket will show all the matches as the official broadcaster. Correct me if I am wrong.)

There is an ad coming on channel 100 of Tata Sky DTH that the above mentioned channels are available for Rs. 65 per month. But he is worried that once he adds these channels to watch world cup, he will have to keep them for a minimum of one year. Is that true? Can he subsribe to these sports channel only for the length of period he wants say 1 month, 2 months like that? Please help him....thanks

The IBall Gigabit lan card is available for 850+ shipping on ebay... But as MG suggested for better performance u should look for a Intel one... Also u might be able to check ur builtin card's speed using a software like HWinfo ...

There was no problem with IPs.
I have changed connection mode to always on, removed service name and clone mac.
Now it is working with WBR-1310 auto login

But it does not work with OOMA HUB.
When I config ooma hub under PPPOE mode, ooma hub is unable to connect with connectivity under PPPOE mode.

Still finding solution for OOMA hub......

Anything more than 150ms to Singapore is pretty bad. You should be able to get about 90ms to Singapore (<60ms for round trip and 30ms because interleaving is probably turned on on your ADSL connection and this introduces a few extra milliseconds of lag because of the error correction).

Any news about Ten Action and tata sky? They added Ten Cricket, but not Action.
The knockout rounds begin on the 16th, and I'm more than willing to change to regular cable if they Tata Sky don't plan to add Action in the very near future.

Hi all,

This is a wierd problem...I am from Chennai.

I have just got BSNL Broadband connection and I opted for Type-1 modem from them.

When connected this modem to the PC directly, it works perfectly and the connection speed is good.

However, I am unable to install my Belkin N-type router to work with this connection.

I made all the connections properly, and this is where it fails is: While setting-up the Belkin router using the CD given by Belkin for the first time, it asks for User Name and Password. My BSNL exchange person gave the user id that looks something like "ha44XXXXXXXX" where 'XXXX' is my landline phone number. The default password is "password". When I entered this user name and password during the Belkin set-up, it tries to contact the ISP and reverts with the message "Your ISP did not accept your user name and password". I have been trying this for several hours to no avail. I have even typed the password as "Password" just in case, but nothing has worked. I even tried calling the BSNL Call Centre and they confirmed that the user name & password that I am entering is correct. I suspect using the external router (Belkin) is not liked by BSNL. Should I buy one of those Type-2 from BSNL?

I am trying "Always ON" PPPoE connection. Settings in VPI/VCI are 0 and 35 respectively. My Belkin is a router-only, it doesn't have a modem inside.

I am entering User ID without @bsnl.in.

Please help me if any of you have faced this issue and how you got around it.

Thanks.

Not Possible i think. One of my friend asked about the samething last week. we both tried but we cant.

from what i have heard, vodafone grps is highly locked with restricted access to the internet.

For Data - No and for Voice - Yes

RIM Developing Software to Run Android Apps on PlayBook

Well it will be cool if it actually happens - Blackberry OS capable of running Android Apps

Here's the Fair Usage Policy scoop first: Airtel recently changed it's billing cycle, from the like 23rd to 24th (not sure) to 10th to 11th of the month -atleast in Delhi. Now they also have a software running called VPA or something which is responsible for throttling your speeds once you reach your Fair Usage Policy limit. Now this software is supposed to reset your speeds to your plan speeds at the beginning of the billing cycle that is if you have been throttled as per Fair Usage Policy already.

Now the problem is that their VPA software is still running on the old billing cycle whereas the customers are expecting their speeds to get normal as per the new billing cycle. The result - pretty much a meltdown happening at Airtel call centers right now.

All of this is something I learnt in the last 60 mins of agonising and plain BP-raising 5 phone calls to the customer care department speaking to 6 different people all giving me weird answers till one of the tech team people gave me the answer above which made some sense. Not to mention I was put on hold for 10 mins and hung up on - 3 times!


Background of the story - you gotta hang on here, the story might be a bit long:
I became an Airtel customer back in March 2010 when they didn't have clearly called out Fair Usage Policy limits - I got myself the 512k day/1 Mbps night plan. After a couple of months they introduced Fair Usage Policy throttling which I noticed with a reduction in speed, and in my case it was after reaching 100GB a month. The limit was also confirmed with someone from customer care at that time. Also, at some point in Oct/Nov - they made my plan 1 Mbps full day with no change in Fair Usage Policy or prices - atleast I wasn't told of Fair Usage Policy limits but this is where it get's murkier and more rotten - read on.

In October 2010, I noticed that I was being throttled much earlier in the month. So I called up customer care and complained because they told me my limit is still at 100 GB. I logged a ticket and their new local "good-for-nothing-ticket-bounty-hunters" called me and said that this is because I have reached my download limit of 25 GB. I said CC told me 100 and u tell me 25 - I want to believe CC. They gave me the mobile number of a senior person Mr Mehta (PM me for full name and mobile no.) as a senior CC person and they asked me to check with him. He said that Airtel has 2-3 diff software that their diff departments look at and they have diff Fair Usage Policy in diff software for me. But he also said that my Fair Usage Policy limit is 100 GB. By this time I reached the beginning of the next billing cycle and the speeds were reset and I said I will get this checked again when I reach the cap.

Now come December, my speed was cut to half as soon as I hit 25GB. By now this is another stress factor in my life which I have to manage like my job, my health, my investments etc :) So I know the drill - I call up CC to ask a simple question "What is my Fair Usage Policy limit and what will happen if I reach this limit?". Now on purpose I made a diff call to the CC 3 diff days to ask the same question because I knew with experience that the answer everytime is going to be different - and it was. One version was that my speed would get reduced to 512kbps (but no further reduction even if I hit 200GB) and the other version was that my speed would get reduced to 256kbps - all from the same CC department. What I observed in my speed however was this: after 25GB, I was reduced to 512kbps and now for the last 3-4 days, my speed has reduced to 256 kbps - possibly because I hit another speed limit or something.

Now before I go ahead, here is my definition of the term "fact": A fact is a piece of information that you believe is true because either you have experienced it yourself or it has been validated by certain rules or people that you believe in. For example - if I come across a ghost tomorrow, I would say ghosts are real - even if people call me crazy - because this is something I have experienced and I trust my senses. Similarly, water is H2O because my belief in science and it's rules makes me agree to it.

Now the above were facts and I have the complaint numbers and names of people saved to prove it, here is my opinion which by the way have turned very real facts for me:
- Airtel customer care has gone to the dogs - my recent experiences with them make me believe that they are one of the bottom 5 quality of CC in my whole life of experiencing customer care in everywhere I have lived in the world - UK, US, Singapore and Dubai

• Their Fair Usage Policy as an idea was a disaster against everything that the India growth story has to offer, it's execution was an even worse disastor, cataclysmic for me and this would scar their brand for a long time to come
• They simply DO NOT care about their customers - not a single CC or "Senior" person I spoke to was even remotely interested in solving my problems instead sending me to departments after departments to just rid their hands of any problem
• Airtel des not care about your contractual terms with them - What we call a plan is basically a contract I entered into with Airtel. Airtel changed the terms of this contract without even a formal notification to me leaving me to find out myself when I start seeing a degradation in quality that I was not expecting to see. They did this because they have a line in the contract - something like "Airtel reserves the right to change it's plans blah blah". This is written to protect and not to abuse - rarely is this line used as a practice and Airtel is abusing this blatantly and without any regrets in an almost peadophilic way. Airtel: might I remind you as a business person - there are the words of a contract and there is a spirit of the contract. The trust goes away as soon as the spirit of the contract goes away - Business 101 motherfu**ers!
• Airtel is completely out of tune with the demands of internet usage of current times - they think a 25GB cap is required for a 4Mbps connection in today's world of streaming FU*KING LEGAL HD content available all around the web - both paid and free - YouTube HD, TED HD - install Miro and your list is endless. Sorry I had to shout out the curse words there because I am genuinely sick and at times nauseated of Airtel treating us all like pirates just because we can reap the promise of the internet to it's full free collaborative glory born on the principles of sharing and bringing the whole world to the same level in terms of availability of content - from Minnesota to Mogadishu!

I had to write this to share (and vent) my frustration with a community who is also going through hell like this every day dealing with Airtel. Some of us are geeks and we ask questions to demand what we rightfully believe is ours - because Airtel and the trust led us to believe so.

For people who are not on the Airtel Broadband yet - I very sincerely and strongly urge you to read the above in full and then make a conscious decision about your broadband provider. After all, in such cases we have to believe that we vote with our wallets - so choose wisely who gets your vote.

If people have similar experiences with Airtel, I urge you to write in detail on this forum.

About the sad ending - I am working on it including the number portability of my Airtel mobile to another provider so I can remove Airtel from my life.